Return and refund policy

We offer a 14-day return policy, which means you have 14 days after receiving your item to request a return.

✅ Return Eligibility

To be eligible for a return:

• The item must be in the same condition you received it — unused, unopened, and in original packaging
• You’ll also need proof of purchase (e.g., order confirmation email)

To start a return, please contact us at [your email here].
Items sent back without prior approval will not be accepted.

If you have any return-related questions, feel free to email us at [your email here] anytime.

🚨 Damaged or Incorrect Items

Please inspect your order upon arrival.
If the item is damaged, defective, or incorrect, contact us right away so we can make it right.

🚫 Non-Returnable Items

We do not accept returns for:

• Perishable goods (including supplements and consumables)
• Opened or used products
• Sale items or gift cards
• Personal care goods, unless unopened and unused

If you’re unsure about your item, contact us before returning it.

💳 Refunds

Once we receive and inspect your return, we’ll let you know if it’s approved.
If approved, your refund will be processed to your original payment method within 10 business days.

Please note it may take additional time for your bank or credit card provider to process and post the refund.

If it’s been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at [your email here].